Refund Policy
Refund Policy for Rudra Computer
At Rudra Computer, we strive to provide high-quality digital products and exceptional customer service. Please read our refund policy carefully to understand your rights and obligations when purchasing our digital items.
1. Digital Products Overview
We offer a variety of digital products, including online courses and coding projects. Due to the nature of digital goods, we have specific policies regarding refunds and returns.
2. Refund Eligibility
- Courses: If you purchase an online course and find it unsatisfactory, you may request a refund within 2 days of your purchase. To qualify for a refund, please ensure that:
- You have not accessed more than 10% of the course content.
- You submit your refund request via email within the 2-day period.
- Coding Projects: All coding projects and digital items delivered via email are non-refundable. Once a project has been sent, we cannot accept returns due to the immediate access to the digital content.
3. How to Request a Refund
To initiate a refund request for courses, please follow these steps:
- Contact our customer support team at [[email protected]] within 2 days of your purchase.
- Provide your order number, details about the course, and the reason for your refund request.
- Our team will review your request and respond promptly.
4. Processing Refunds
If your refund request is approved, The amount will be credited back to original payment method within 5-7 business days.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at [[email protected]].
Thank you for choosing Rudra Computer! We appreciate your understanding and support.
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